FNQ Blast & Shine (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through fnqblastandshine.com.au, how we use it, and how you can contact us about it.
Who we are
FNQ Blast & Shine is a Cairns-based exterior cleaning business (ABN 38 434 796 904). You can contact us at fnqblastandshine@gmail.com or 0432 239 917.
Information we collect
When you request a free quote or contact us through this website, our quote and contact forms collect your name, phone number, email address and any message or comments you provide. We use this information solely to respond to your enquiry and provide a quote for our services.
Cookies and analytics
Like most websites, we use cookies and similar technologies to understand how visitors use our site and to improve it. This includes Google Analytics/Google Tag Manager and Microsoft Clarity, which may record aggregated or session-level information about how visitors interact with our pages (such as pages viewed, clicks, and general location based on IP address). We may also use Google and Meta advertising tools to measure the performance of our ads. These services may set their own cookies; you can control cookies through your browser settings.
How we use your information
We use the information you provide to respond to quote requests and enquiries, deliver our cleaning services, and improve our website and marketing. We do not sell your personal information.
Sharing your information
We may share information with trusted service providers who help us run our business, such as our website hosting provider, form and CRM software, and email or SMS providers we use to follow up on enquiries. These providers only use your information to help us provide our services to you.
Data retention
We keep enquiry and customer information for as long as reasonably necessary to respond to your enquiry, deliver our services, and meet our legal and accounting obligations.
Your rights
You can ask us what personal information we hold about you, request a correction, or ask us to delete it, by emailing fnqblastandshine@gmail.com. We will respond to reasonable requests in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.
Last updated: August 2026.